Category: Creative Consult

  • When good logos go bad…and how to get it right!

    When good logos go bad…and how to get it right!

    Bored scrolling through your phone? Check out Logo Quiz on the App Store or Google Play. You’ll be challenged to see if you can identify the brand name behind more than 3000 logos. There are a whopping 52 “exciting levels”. You can amp up the challenge in expert mode, and with every correct guess, you get to learn more about each company brand.

    How popular is it? Well, more than 60,000,000 people worldwide have downloaded the game and 1.1 million give it 4.5 stars. That’s pretty darn popular!

    As a Marketing Agency, we love this game! It challenges our own knowledge of popular brands but even more so because it screams “logos matter” in a powerful way.

    Some people think a logo is simply artwork. But as marketers, we know otherwise. We have a deep understanding of their power to communicate and connect to your customer.

    “Research suggests that there’s more to a logo than its basic aesthetic appeal. The study, conducted by an international team of researchers, suggests that people make complex assessments of a company or product based merely on the shape of the logo.”  {Source}

    Your logo gives visual life to your company story. It identifies your business in the simplest of forms. But it’s far from a simple sketch, it’s filled with meaning and makes the important connection between your company and what your company represents.

    Logos can communicate all the right things about your business, or if done poorly, all the wrong things. Sixty million people playing Logo Quiz proves that logos stick in people’s minds!

    For fun (and understanding of how every choice matters), let’s look at a few logos gone wrong…

    highlight logo bad color
    COLOR CHOICE GONE WRONG
    bad logo font
    FONT CHOICE GONE WRONG
    Sherwin Williams bad logo
    SYMBOLISM GONE WRONG
    Detail Doctor Logo
    This doesn’t exactly scream detail right?

    And last but certainly not least…

    London Olympics bad logo
    JUST PLAIN WRONG…

    There is a great deal of science, strategy, and psychology that goes into the design of a company’s logo. Every choice matters! The font, spacing, color choice, and symbolisms all work together to convey your overall brand message and set you up for success. Or as we can see from the examples above, making the wrong choices can land a company on the list of “worst logos ever” or worse yet, can potentially ruin a company’s reputation.

    Obviously, each one of the logos above was approved by someone. Which makes us shake our heads and wonder, “why in the world would someone give those logos a green light?”

    Because they don’t know what they don’t know. And possibly they didn’t ask the right people for input or direction.

    So, what do you need to know to ensure you are making the best first impression possible with your logo?

    First, have a clear brand strategy!

    A common misconception is that a company’s logo IS their “branding,” but it’s actually only one element of an overall branding strategy. Your brand is the overarching emotional message you want your customers to perceive. Your logo is a symbol that reflects your brand and provides instant and lasting brand recognition.

    Before a company begins creating a logo, it’s important to have a clear, well-developed brand strategy.

    An effective brand strategy gives you a major edge in increasingly competitive markets. But what exactly does “branding” mean? Simply put, your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from that of your competitors. Your brand is derived from who you are, who you want to be and who people perceive you to be.

    The foundation of your brand is your logo. Your website, packaging and promotional materials–all of which should integrate your logo–communicate your brand.” {Source}

    With a solid brand strategy in place first, your logo can be created as a reflection of who you are. Every choice can then be influenced by the promise you are making to your customer. Ensuring that your logo is consistent with your message serves to strengthen your strategy and build recognition.

    Take the Sherwin Williams logo, for example. It’s safe to assume that their overall brand strategy isn’t to send a somewhat sinister message. But in choosing to depict the earth covered in blood-red paint did just that, unfortunately. Yes, they want to paint the earth, but the color choice they made was not in line with the message they wanted to convey.

    Every choice matters

    The logo fails we highlighted were obviously blatantly wrong. But often we see logos that are poor brand promise communicators in more subtle ways such as:

    • The motion or flow of the shapes chosen do not convey growth or upward movement.
    • The nuance of the color shade sends the wrong message. Even a shade or two off can change the emotional impact.
    • The font choice is either too soft or too strong, so the overall impact is not one of trust.
    • The spacing and placement make the logo difficult for the eye to read.
    • The logo was created with the wrong resolution settings. Making it difficult to size appropriately for different spaces and does not print well on all identity collaterals.

    If even one of those choices is not on-point, the logo sends the wrong message to the consumer.  They react by not wanting to look at it, but they aren’t sure why. It just doesn’t “feel right”.

    We know there is a ton of options out there for the business owner looking for a new logo. The Do-it-yourself websites and crowdsourcing sites offer low-cost logo creation. When deciding where to go for your logo creation there are some critical questions to ask yourself:

    • Do they have a clear understanding of what your business is really about?
    • Do they have the expertise to understand the customer base you are trying to reach?
    • Do they understand the important correlation between your brand and your logo?
    • Do they understand your overall marketing goals?
    • Do they fully research your competitors ensuring you will stand out in your market?
    • Do they spend the time to get to know you?
    • Do they offer feedback, guidance, and direction to help draw out your vision?
    • Do they have a proven track record of creating powerful branding strategies and logos?
    • Do they have a team of trained eyes to collaborate and ensure all the right choices are made?
    • Do they communicate that they truly care about you?

    “As a company spends money on advertising to drive in new clients, if the foundation of their marketing is not strong then all that money is wasted. For start-up businesses especially, a substantial amount and variety of advertising initiatives are required to generate the new clientele needed to start strong and build a profitable, thriving, successful business with staying power. A weak brand, identity, logo, and website, which all serve to connect with potential clients will not provide the footing needed to support any successful advertising campaign.” ~Mike Shoun

    Much like we trust our bodies and our teeth to doctors and dentists, trusting your logo to a professional is one of the best investments a business can make.

    What can you expect to invest in a logo? That can vary as much as different shades of blue – we’ve seen design agencies charge upwards of $50,000.

    GOOD NEWS…WE DO NOT CHARGE $50,000!!

    Ai Healthcare Marketing wants to be your marketing partner for the life of your business. We don’t want you on the “worst logo ever” list. We want to see you succeed and grow with you. We offer several marketing packages that give you the foundation needed to start strong, we even cover the cost of the logo and website.

    Know someone who needs a logo? Are you not part of the Ai Healthcare Marketing family yet? Call us at (800) 742-3734 and we can help you get started before you can say “bad logo”.

  • How to know if it’s time to update your website in 2019 – Part 2

    How to know if it’s time to update your website in 2019 – Part 2

    How’s Your Website Performing?

    If you didn’t catch our last blog about how to decide if 2019 is the year you should make some website changes, we discussed how the visual appearance of your website affects the user experience, creates excitement and promotes consumer engagement. However, it’s not just about how your site looks on the outside.

    We live in a time where things are changing fast. Technology is advancing faster than any other time in history. With so many changes and updates, it’s important to make sure the inner workings of your website are up-to-date. You need a plan to make sure you not only have the best-looking site, but also the strongest website on the block (internet)!

    Is 2019 the year for some website improvement projects? Let’s find out…

    Keys to Unlock Growth…

    Content is King

    You’ve made sure that website is an attention grabber and you’re making a great first impression. And that’s important. But once you have their attention, you need to keep them there with compelling content. The visuals of your website should complement the words and vice versa. That’s where the real consumer connection happens and creates a powerful user experience.

    So, what makes content great? There’s an overwhelming amount of information on the internet. In fact, even with the rise in video and other media marketing, the written text still dominates the landscape. How do you compete?

    There are three basic keys to unlocking a great website content plan…

    Key #1: Original Content

    Your customer and all the big-name search engines are looking for originality. Of course, avoiding plagiarism is important for obvious reasons; but originality means more than not copying and pasting. It means your message should be uniquely yours.

    Original content is informative, different and a true reflection of what it’s like to do business with your company. The tone of your content should be specifically targeted to your intended audience. It should be simple to understand, answer your customers’ big questions and instill confidence in your team. You want to establish yourself as an authority on all things related to your industry. Hiring a copywriter that spends time getting to know you and your business ensures that your website copy stands out. It’s the level of professionalism you need to make an impact, no matter what business you are in.

    Key #2: Consistent Content

    The term “consistency is key” applies to your life and your website. How often do you have your air conditioner checked? How often do you change light bulbs? Your website content also requires regular maintenance.

    “Google Search Engines perform over 500 updates every year. These updates can be anything from small algorithm updates to major rank changing factors such as the Mobile First Indexing, and the Speed updates.” ~Vincent Baron, Director of Technical Operations

    If Google is updating that fast, it’s essential that you are adding content on a consistent basis to keep up and get noticed. Google wants websites that offer unique, high-quality content for their visitors. And part of what they consider to be high quality is content that is new and fresh.

    Having regular blog posts and press releases is a great way to be consistently adding content to your website. The “hot-off-the-press” information shared enhances the user experience and keeps Google happy ensuring you’re ranking well in search engine optimization. Adding infographics, social media updates, webinar training, free downloads like e-books, and updated calendars are all great ways to ensure your content is changing and bringing fresh light to your website.

    Keyword #3: Keyword or SEO Content

    Blog content statistics

    Google is the tour-guide of the internet. Their sole purpose is to help people find the hot spots to visit. When people are searching for local services, Google wants to rank websites and brands that offer the best experience. Keywords are the signage that leads Google to notice your website. Google knows what people are looking for based on data collected from common searches. When you hit the “search” key, Google goes out looking for those same signs on website properties and returns to the user a list of websites that will answer their question.

    It is essential to know what those keywords are to make sure that Google, and therefore your customers can find you. Great SEO content is an integration of original information and keywords in such a way that leads to findability and content readability. Regular blog posts hit both key elements and generate lead conversion rates like no other initiative.

    Drafting Your Plan

    First things first, you’re going to need a plan. Whether you decide to add-on, rebuild, or simply refresh your website, drafting a content marketing plan for 2019 is where you should start. For the purpose of this article, we focused on your website content alone, but a full creative content strategy encompasses your website, SEO, social media, pay per click (PPC) advertising and various forms of curated content and collaterals. When developing your plan, it is important to make sure you are staying true to your brand story across all platforms ensuring that no matter how your customer finds you, they recognize you!

    You also want to look ahead. Often, we see businesses using a fly-by-the-seat of their pants strategy and feeling frustrated with the results. Your plan should include things like new products or services you’ll be offering in 2019; how will you tell people about those? Do you have specific promotions you want to run? What’s new in your industry that you want your customers to know about? We recommend you start with the first six months and reevaluate around month four for the second half of the year.

    Not sure where to start? We have a team of experts to advise you.  Interested in learning more about content marketing initiatives, we are happy to help. Schedule your complimentary market analysis today. We have that whole team of talented people to build, maintain and maximize efficiency for YOUR website.

    As a special incentive, we are offering a Free Content Review with our Creative Content Marketing Specialist to the first 10 people to enter! This is a $250 value, absolutely free to you!

  • How to know if it’s time to update your website in 2019 – Part 1

    How to know if it’s time to update your website in 2019 – Part 1

    Curb Appeal

    Website stuff (that’s a super technical term) can be daunting for a business owner. Let’s face it, there is A LOT to know and understand. There’s the technical, analytical side of things coupled with the ‘make it look pretty’ catch their eye design element as well. It takes a team of talented people to build, maintain and maximize efficiency for a website.

    Think of your website as your business home. It’s where people stop-by, say hello, look around and most importantly, it’s where they get to know YOU.  The consumer is driving down Internet Avenue, looking at each house (website) and making their buying decisions based on website curb appeal. So, how’s your house looking? Is 2019 the year for some “home” improvement projects or do you just need to keep the landscaper coming to keep everything neat and tidy?

    Look Next Door

    Your life is busy. As a business owner, you have a lot to juggle. It’s easy to get tunnel vision and not venture out of your own bubble. But to really decide if your website could use some work, you need to look around. Get to know your neighbors, or in this case, your competition. Check out their curb appeal. Visit their websites often. How is your website in comparison? Remember, the consumer is constantly driving by, you should be also. Are they adding new plants, putting in a patio, is your yard manicured like theirs? Obviously, these are analogies for the visual aspect of your site but if your website isn’t “keeping up with the Joneses” it’s time for an improvement project in 2019.

    Be Trendy

    Just like in decorating, there are website design trends. Adding the latest style and staying “trendy” is a good thing when it comes to your website. Things are changing faster than ever, we recommend redecorating with current design elements no less than every three years. It’s essential to your website success. Here are a few elements you can expect to see more of in the year to come:

    Website Best of Winner

    Hero Images:  This does not mean Batman, but they should be super! A hero image is an oversized picture that should evoke emotion. It should create the general “feel” for your site and give people a sense of what they can expect when they walk inside. It should move and almost breathe. Does your website have a hero? If not, it’s time to get one!

    Unique Font and Oversized Headings: In 2019 it’s about using a unique font that STANDS OUT! People are scrolling faster and faster. Having dynamic, engaging and unique font catches the eye. The font you choose for your overall brand solidifies your look and feel. And strategically placing OVERSIZED HEADINGS, helps direct traffic as they are flying by.  You only have 2 to 4 seconds to grab their attention and convert them from guest to customer. Make sure your signage does just that!

    Less is more: Like staging a home for sale, it’s important to keep things clean, concise and clutter free. Consumers are looking for easy to navigate websites. Avoid complicated menus. The desired user experience is a simple interface and that feels comfortable to navigate. Make sure your website design leaves enough space between graphics to allow the eye to rest and take in the scenery.

    Great Graphics: The consumer wants to feel something BEFORE reading what you have to say. They are looking for bright colors with smooth transitions, animation, video, and geometric shapes that don’t make them feel like you’re putting them in boxes.

    Be a Porch Sitter

    Remember when people used to sit out on their porch and say hello as folks walked by? Well, it’s time to sit on the porch of your website. The lightning-fast movement of technology has left people hungry for the human element. They want to engage, ask questions, feel noticed and connect. Live chat is your front porch swing.

    Welcome your guests. Thank them for stopping by, ask how you can help them. Remember, there are people on the other end of those clicks you’re analyzing. People who want their questions answered quickly and people who want to feel valued. You can always opt for automated “chatbots” if you do not have someone to engage in real time. Either way, it adds the human element to what is normally a static experience.  And as artificial intelligence “learns” more, the chatbots will be smarter and better able to handle frequently asked questions.  Some marketing experts are predicting that live chat could be the most welcomed website element in 2019.

    Whether you are the type of person who makes resolutions or not, we encourage you to step outside your “home” in 2019. Look around, see what other people are doing and decide if there are even small changes you can make that will get you noticed and guarantee your curb appeal is memorable. Not sure?

    We are happy to help. Schedule your complimentary market analysis today. We have that whole team of talented people to build, maintain and maximize efficiency for YOUR website.

    Be sure to catch the next episode when we talk about whether you need to renovate the inside (all that technical website stuff).

  • Creating Your Unique Brand Identity

    Creating Your Unique Brand Identity

    Herman Melville wrote, “It is better to fail in originality than to succeed in imitation.” Now, as a business owner establishing your brand, you would object to this sentiment and rightly so. When creating your unique marketing brand, it must succeed. Failure is not an option, and it is tempting to rely on imitating a success. However, this does not mean that you need to follow a design formula that you have seen work for your neighbor or competition. In fact, doing so is a failure in itself.

    When you get dressed in the morning, do you put on the same clothes as your neighbor, the same size, the same color? Of course not! What suits them would look awkward and ill-fitting on you. But we all have that one outfit – you know the one – where you feel like a million dollars and could take on the world. That is the brand you need to find for your business.

    To create this unique ‘outfit’ for your business, take time to do a little window shopping. Here are some easy steps to follow:

    1. Look at branding that other companies are doing. When you find something you like, don’t tell your designer, “I want it to look just like this, but in blue.” Really think about what it is you like about it, the feeling it gives you, the message it sends.
    2. Find something you don’t like and analyze that also. Get beyond the basics of color or shape; dig deeper.
    3. Write a list of keywords – 15-20 words that are connected to what you want your business to represent. Not the products you sell or services you offer, but what drives you to do it.
    4. Write a tagline – one sentence that gives the essence of your business.
    5. Create an inspiration board or book. This will help keep you focused as you move forward.
    6. Find a designer with whom you can share your vision. Someone who can bring passion and creativity to breathe life into your ideas. You will find that doing steps 1-5 will make this process much easier.

    Once you have the bigger picture in mind, creating your unique brand will be a much simpler exercise. You will be able to share your vision not in words of ‘blue’ or ‘round’ but with thoughts of inspiration and end goals. This will connect you to your brand and allow you to show off the end results with complete confidence.

    -Tricia Pina, Creative Director